The latest numbers on COVID-19 in Canada

We all seek certainty in our daily lives. We expect if we make a decision, the outcome will be just as we planned: a direct correlation between the decision and result.

You, as a business leader, seek the same certainty from the decisions you make. And sometimes, the result is what was expected. Sometimes, it isn’t.

The big question is: why is it so difficult to achieve the business results you expect when you carefully craft your plans and seemingly make good decisions?

The truth is we cannot predict the future. This means we almost never know precisely how customers will respond to a sales quote, what competitors are planning, and a myriad of other external variables at play.

A morning in the life …

My very first lesson does not start when I walk into that lecture hall, oh no — it starts long before. It begins when I walk to my car, check the estimated arrival time to the University of Manitoba and hope that Winnipeg traffic agrees with it.

A drive that appears completely manageable changes almost immediately when I’m greeted by a tsunami of orange pylons and a line of cars that appears to go on forever. Traffic moves by the inch, lanes magically disappear and the detour I took yesterday now has a detour of its own. These factors make me do a calculation that I have become all too familiar with. How late can I arrive and still find parking, run to my class across campus and get to class with enough time left to make it worth it?

I have grown used to people saying, “Why not just leave earlier?” I do. But when I’m already leaving for my 8:30 a.m. class at 7 a.m., there’s only so much I can do. This drive that some would think is relaxing is one that feels like an assignment that I didn’t know I had to complete and is due at 8:30 a.m.